Water and Sanitation Local Cooperation's RSIP

 2022-04-28  Resilience and Service Improvement Plan for Ibb Water and Sanitation Local Corporation

Water and Sanitation Local Cooperation's RSIP

Annotated content page RSIP(Note for the reader; this annotated content page has been developed to facilitate the development of the Resilience and Service Improvement Plan (RSIP) report

1 Summary of the plan

This section provides a brief summary of the main problems and actions that were identified to enhance the performance of the utility and improve its resilience. The summary presents the main problems and solutions that have been identified related to the financial, administrative and technical performance, whilst also looking at possible environmental and man-made threats (Table 1).This section visualizes a brief summery for the main problems and procedures that were identified to enhance the performance of the utilities and improve its resilience plan. The summery also demonstrates main problems and the optimal solutions that have been identified regarding Financial, administrative and technical performance. It also highlights the possible environmental and humanitarian threats.

Table 1 Summary of main problems, proposed actions and time frame

The main problems and proposed actions are briefly presented below under three* main subheadings:

Financial, administrative and consumer related risks

Risk and intervention 1: …….. (just the name or a brief explanation of the problem; followed by the proposed intervention in a little more detail than indicated in the table)

Risk and intervention 2: …..

Risk and intervention 3: ……

Technical risks

Risk and intervention 1: …….

Risk and intervention 2: ……..

Risk and intervention 3: …….

This summery will very much help sharing the planned activities with different actors.

#Priority RiskRisk levels (frequency x effect)
1Power outages, high prices for fuel and oil derivatives, and an increase in operating expenses> 10 Intolerable risk
2Shortage of UNICEF support to fund diesel provision, as well as possible discontinuation of subsidies> 10 Intolerable risk
3High rate of administrative loss> 10 Intolerable risk
4Low level of performance of employees due to the inability of the institution to implement training and rehabilitation programs(7 – 10) High risk
5The investment program that was provided by the Ministry of Finance to the Corporation to implement projects stopped - which led to a shortage in the Corporation's financial budget(7 – 10) High risk
6The inability of the institution to provide mechanisms, equipment, parts and maintenance supplies(7 – 10) High risk
7The government sector has stopped paying monthly consumption bills, which represent 15% of sales3 – 6 Medium risk
8Urban expansion within the water basin area, which caused a reduction in the feeding areas of the water basin, i.e. a decrease in the recharging rate of the aquiferintolerable risk
9Pollution of the aquifer water due to the discharge of sewage from areas )not connected by the sewage network( to the watershed area - basins (Maitm and Al-Sa'ool)intolerable risk
10Low groundwater level (mostly due to agriculture)intolerable risk
11The problem of power supply in all wells, power outage from the public network - and high fuel prices and scarcityintolerable risk
12Continuous failure of pumps and generators and their low efficiencyintolerable risk
13The occurrence of 5 wells - (Al-Raee house - Basins - Al-Maqsarah - Al-Samad - Al-Aqaer) - on the course of the torrential rains without protection exposes them to frequent breakdowns and damage to their components and the stopping of water pumpinghigh risk
14The loss of water and the entry of pollutants as a result of the breaks in some pumping lines, whose paths pass in the course of the torrential rainshigh risk
15High pressures and the possibility of water leakage and loss, and the entry of pollutants into some pumping lines as a result of direct pumping into the networkhigh risk
16Frequent downtime and suspension of sterilization and chlorination units due to the lack of periodic maintenance and the unavailability of maintenance spare partsintolerable risk
17Low chlorination work due to the lack of qualified staff and the lack of tools and occupational safety procedures for workers in the chlorination unitsintolerable risk
18The amount of chlorine in the stores of the institution has run out and its import is prohibited due to the war and the siegehigh risk
19The presence of only one collection tank with a volumetric capacity that is not commensurate with the amount of water received from the source, and therefore direct pumping is carried out to subscribers with a lower service levelhigh risk
20Lack of periodic maintenance of the tank and cracks in the walls of the tank - the possibility of disabling the tank of storing watermedium risk
21Loss of water and the possibility of landslides as a result of the repeated flooding of the tank due to the failure of the alarming systemhigh risk
22Water loss and stopping of water supply from subscribers due to leaks from some parts of the dilapidated network (galvanized iron pipes, especially buried ones) as a result of its long lifeintolerable risk
23The lack of adequate water access to subscribers, especially in high areas as a result of the random expansion of the network without any hydraulic design criteria, which makes subscribers rely on other sources to meet their needs such as (truck water- purchasing from the private sector.intolerable risk
24The high percentage of water losses due to the breakdown of home meters and the aging of their lifespanhigh risk
25The possibility of pollutants entering the tanks due to the lid was not tight well and retaining of contamination because it was not cleaned periodically and adequatelyintolerable risk
26Household tanks may be filled from other water sources such as truck water(water vender) and the private sector with water of poor qualityintolerable risk
27Customers may have difficulties to complement water from the system with water from private sector due to high costintolerable risk
28Increasing the amount of sewage water entering the plant by 500% over the design capacityintolerable risk
29Electricity cuts and insufficient fuel to operate the treatment plantintolerable risk
30The components of the treatment plant units are worn out and the inability to rehabilitate them and perform periodic maintenanceintolerable risk
31Implementation of random sewage networks with poor specifications on the outskirts of the city by citizensintolerable risk
32Quantities of maintenance materials for the sewage network and treatment plant run out from the institution's warehouses, which causes the periodic maintenance to stophigh risk
33Frequent sewer blockageshigh risk
34Some parts of the sewage network components (main and branch lines - manholes - manhole covers) are worn ohigh risk
35Farmers use sewage water before treating it to irrigate their farms, which causes the spread of diseases and pollutantshigh risk
36The high concentration of recycled sludge besides difficulty of deposing the sludge which make it accumulated inside treatment systemintolerable risk

2 Introduction

The resilience and service improvement plan (RSIP) for the water utility ……….. was developed in ….., by a small team of .. persons (Annex 1). It presents an overview of the water supply and sewerage system, its main components, and the main problems related to the performance of the organization and the risks that have been identified related to the water quality, quantity and continuity of the water supply waste water services. It outlines the envisaged actions that have been prioritised to be implemented to enhance performance and improve resilience to respond to natural and manmade disasters. It includes a time frame, an indication of responsible actors, and provides a brief description of the monitoring and review process that is envisaged. The plan also looks at the risks related to the pandemic outbreak of COVID-19 virus.

Revise text: Whereas there is no indication of transmission of this virus through water supply, the pandemic may cause serious disruptions in system operations This may include shortage of staff, power disruptions, and shortages of chemicals and other supplies, caused for example by Government directives. Protecting the health and safety of employees needs to be emphasized in the risk mitigation plan to ensure that essential functions can be maintained..

The RSIP was approved by …. on …. (date), and will be reviewed on …. (date)

Table 2. Basic information about the utility and its customers

This section provides basic information of the water utility and its customers (Table 2)

Name of the utilityIbb-Water and Sanitation Local Corporation
City/GovernorateIbb Governorate
City Population812,000 approximate
Number of customers (water supply / wastewater)Water & San 413,805
Water supply/ Waste water coverageWater 61 % & San. 51 %
How many internally displaced persons (IDP) are served by the system (and % of IDP in area)400000
Per capita water demand (l/c/d)L/day 40
Average water demand (m3/day)Untitledm3/ day 19,768
Average water production (m3/day)m3 / day 14,756
Average water volume billed (m3/day)m3 /day .11,456
Per capita consumption (l/c/d), (billed)L / day 23
Operating hours/day and day/weekDay 23 hours, Week:7 days
Main Power sourcediesel electric generators
Number of staff307
Non-revenue water (NRW) (%)22.4%
Average volume of waste water produced (m3/day)23,000
Average volume of waste water treated (m3/day)m3 / day 4000

Table 3a. Financial performance of the water branch of the utility

Financial performance of the water branch of the utility

Rate revenues(metered) per year2,456,003
Income from flat rates (not metered) per year74,749
Income from commercial customers per year674,737
Income from public taps, if any per year-
Subsidy (government, municipality) per year650,000
Other income (specify) per year-
Total annual income4,414,095
Total annual expenditures4,095,011
Collection efficiency (payment received/billed amount/year)85%
Annual cost recovery from users (income from users /expenditures)78%
Average cost of water production and distribution (per m3)0.762

Table 3b. Financial performance of the waste water branch

Table 3b. Financial performance of the waste water branch (This table only need to be included if cost for water and sanitation are available separately)

Income from waste water (WW) charges to users per year-
Income from WW charges to commercial customers per year-
Subsidy (government, municipality) per year-
Other income (specify) per year-
Total annual income-
Total annual expenditures-
Collection efficiency (payment received/billed amount/year)-
Annual cost recovery from users (income from users /expenditures)-
Average cost of waste water discharge and treatment (per m3)-

Table 4. Main cost items for the water and waste water (cost in $ per year) (2019)

Table 4. Main cost items for the water and waste water (cost in $ per year)

Staff cost for water supply 0
Staff cost for waste water
Staff cost-Total cost per year978.795
Transport cost (vehicles etc.) for water supply 0
Transport cost (vehicles etc.) for waste water
Transport cost (vehicles etc.)-Total cost per year0
Energy cost for water supply -
Energy cost for waste water -
Energy cost (also includes maintenance cost of all transport) - Total cost per year1,505,662
Chemicals costs for water supply-
Chemicals costs for waste water -
Chemicals costs-Total cost per year26,159
Materials costs for water supply -
Materials costs for waste water -
Materials costs -Total cost per year109,793
Contracts for larger repairs for water supply-
Contracts for larger repairs for waste water -
Contracts for larger repairs -Total cost per year171,086
Others for water supply-
Others for waste water -
Others-Total cost per year1,303,517
Total annual cost for water supply-
Total annual cost for waste water -
Total annual cost- Total cost per year-
The cost items include the monetary value of the in-kind contributions the utility receives; The table does not include cost related to system expansion If cost for water and waste water cannot be separated then just fill the last column4,095,011

Table 5 Water balance

One key tool to assess the situation in the utility is the water balance (Table 5). Filling out the water balance will give an indication of the performance of the utility in terms of water supply. On average in 2019 a volume of …. m3 is put into supply and on average a volume of …. m3 is being billed to customers. A more detailed estimate of the water balance is presented in Table 5.

This overview only concerns the water loss as defined by IWA, which is about the water that is produced and put into supply. In addition however water may be ‘lost’ in the intake structure and in the transmission main to the water treatment plant, (or water tank with disinfection), the treatment process (backwash) and the transmission to water storage tanks.

Authorized consumption m3 691,289 m3
Authorized consumption Billed m3 4,181,518 m3
Authorized consumption Billed metered Volume m33,428,844
Authorized consumption Billed unmetered Volume m3-
Authorized consumption Billed Unpaid metered (partly delayed payment)Volume m3752,674
Authorized consumption Billed Unpaid unmetered Volume m3-
Authorized consumption unbilled Volume m3-
Authorized consumption unbilled metered Volume m3-
Authorized consumption unbilled unmetered m3-
Water losses m3802,688 m3
Water losses - apparent losses (commercial losses) m3904,266 m3
Water losses - apparent losses (commercial losses) - Metering inaccuracies volume m3-
Water losses - apparent losses (commercial losses) - Unauthorized consumption (illegal connections)volume m3904,266
Water losses Real losses volume m3m3 300,000
Water losses Real losses Leakages in storage reservoirs, distribution mains and service lines volume m3300,000
Water losses-Real losses -Overflow of water tanks, flushing of pipes volume m30
Total Revenue water-Authorized\consumption3,428,844 m3
Total non revenue water m31,956,940

Table 6 Main financial and organizational problems and risks

In this section the main financial and organizational problems are being presented that may jeopardize the performance and the resilience of the utility. Hazardous events in this area may relate to financing, administration and customer relationships (Table 6). The main hazardous events have to be identified and the risks have to be assessed to be able to prioritize action.

Problems may include a high level of non-revenue water. It may be this is already known in more detail (high water physical water loss, many illegal connections, and water meter inaccuracies). It may also be a more general problem of water tariffs that are not covering the cost, a large number of displaced persons with limited resources, or because other financial resources such as support from external organizations may be at risk.

Administrative problems may include: high staff turnover, weak staff regulations, administrative difficulties such as meter reading, inaccurate customer data base, as well as not following up on customer complaints.

#Hazardous event (and how the problem may affect service provision or the utility) HazardEffectFrequencyRisk levels (frequency x effect)
1Power outages, high prices for fuel and oil derivatives, and an increase in operating expensesIS,LF= interruption in supply,lack of finance to pay staff and suppliers5=Very serious impact3=Likely (3) > 20% of the time> 10 Intolerable risk
2Shortage of UNICEF support to fund diesel provision, as well as possible discontinuation of subsidiesIS,LF= interruption in supply,lack of finance to pay staff and suppliers5=Very serious impact3=Likely (3) > 20% of the time> 10 Intolerable risk
3High rate of administrative lossIS = interruption in supply5=Very serious impact3=Likely (3) > 20% of the time> 10 Intolerable risk
4Low level of performance of employees due to the inability of the institution to implement training and rehabilitation programsLF=lack of finance to pay staff and suppliers5=Very serious impact2=Moderate (2) 1 – 20% of the time(7 – 10) High risk
5The investment program that was provided by the Ministry of Finance to the Corporation to implement projects stopped - which led to a shortage in the Corporation's financial budgetLF=lack of finance to pay staff and suppliers 3 = Serious impact3=Likely (3) > 20% of the time(7 – 10) High risk
6The inability of the institution to provide mechanisms, equipment, parts and maintenance suppliesIS,LF= interruption in supply,lack of finance to pay staff and suppliers 3 = Serious impact3=Likely (3) > 20% of the time(7 – 10) High risk
7The government sector has stopped paying monthly consumption bills, which represent 15% of salesLF=lack of finance to pay staff and suppliers 3 = Serious impact2=Moderate (2) 1 – 20% of the time3 – 6 Medium risk

3 Review of risks in the water supply system

This section provides an overview of the system including some key characteristics (Table 7), a map with the system components (Figure 1) and an overview of the main risks that have been identified (Table 8). These risks may relate to different types of hazards including the deterioration of the biological, chemical or physical water quality, problems related to the availability of water, interruption of water distribution. The information presented in this chapter is based on the detailed assessment of each component of the water system presented in Annex 2.

Table 7. Basic information about the water supply system

This section provides an overview of the system including some key characteristics (Table 7), a map with the system components (Figure 1) and an overview of the main risks that have been identified (Table 8). These risks may relate to different types of hazards including the deterioration of the biological, chemical or physical water quality, problems related to the availability of water, interruption of water distribution. The information presented in this chapter is based on the detailed assessment of each component of the water system presented in Annex 2.

Type of water source(s)Artesian well- Groundwater
Number of boreholes and capacity (l/s)43 wells - operating 28 wells with an average (8 L/s)
Depth of boreholes (range)Average 150-560 m
Age (average and range)15-35 years
Average water production (m3/day)14,756
Type of water treatmentChlorination dosing units
Design capacity (m3/day)10,800
Transmission lines + pumping mains (km)km 73.3
Distribution system (service connections) (km)km 259.5
Water storage tanks (number& total capacity in m3)m3 4000
Number of operating water pumps(h/day) - (7day\week23)
Spare pumpsNon
Number of house connections (W &WW)sewage 35,223 water - 30,329
Part of house connections with meters (%)100%
Number of public, social and utility standpoints6
Operating hours/day and day/week(16h/day)-(2day/week) - (8day\month)
Main Power sourceGenerators
Number of bulk water meters45
Non-revenue water (NRW)22.4%
Commercial losses (%) of NRW-
Leakage (%) of NRW-
Average operating pressure (m) and rangem 120
Number of pipe bursts (No/km/year)km/year/ 3
Specific damages caused by the warDisruption of chlorination treatment devices system, the parts needed to repair the system arenot available, there is no energy source and run out of the treatment materials
Schematic drawing of the system and its main components

Table 8. Summary of important hazards and risks in the components of the water system

Hazard type: M = microbial, C = chemical, P = physical, IS = interruption in supply.

Effect: 1 = minimal effect; 3 = serious impact, 5 = very serious impact

Frequency: Rare (1) < 1% of the time, cases, connections, area; Moderate (2) 1 – 20% of the time, cases, connections, area; Likely (3) > 20% of the time, cases, connections, area

Risk levels (frequency x effect): low risk < 3; medium risk 3 – 6; high risk 7 – 10; intolerable risk > 10

#Priority Risk HazardEffectFrequencyRisk levels (frequency x effect)
1Urban expansion within the water basin area, which caused a reduction in the feeding areas of the water basin, i.e. a decrease in the recharging rate of the aquiferP = Physical5=Very serious impact3=Likely (3) > 20% of the timeintolerable risk
2Pollution of the aquifer water due to the discharge of sewage from areas )not connected by the sewage network( to the watershed area - basins (Maitm and Al-Sa'ool) M = Microbial5=Very serious impact3=Likely (3) > 20% of the timeintolerable risk
3Low groundwater level (mostly due to agriculture)P = Physical5=Very serious impact3=Likely (3) > 20% of the timeintolerable risk
4The problem of power supply in all wells, power outage from the public network - and high fuel prices and scarcityP,IS =Physical, Interruption in supply5=Very serious impact3=Likely (3) > 20% of the timeintolerable risk
5Continuous failure of pumps and generators and their low efficiencyP,IS =Physical, Interruption in supply5=Very serious impact3=Likely (3) > 20% of the timeintolerable risk
6The occurrence of 5 wells - (Al-Raee house - Basins - Al-Maqsarah - Al-Samad - Al-Aqaer) - on the course of the torrential rains without protection exposes them to frequent breakdowns and damage to their components and the stopping of water pumpingIS ,P, M=Interruption in supply,Physical,Microbial 3 = Serious impact3=Likely (3) > 20% of the timehigh risk
7The loss of water and the entry of pollutants as a result of the breaks in some pumping lines, whose paths pass in the course of the torrential rains M = Microbial5=Very serious impact2=Moderate (2) 1 – 20% of the timehigh risk
8High pressures and the possibility of water leakage and loss, and the entry of pollutants into some pumping lines as a result of direct pumping into the networkP = Physical 3 = Serious impact3=Likely (3) > 20% of the timehigh risk
9Frequent downtime and suspension of sterilization and chlorination units due to the lack of periodic maintenance and the unavailability of maintenance spare partsIS = Interruption in supply5=Very serious impact3=Likely (3) > 20% of the timeintolerable risk
10Low chlorination work due to the lack of qualified staff and the lack of tools and occupational safety procedures for workers in the chlorination unitsC = Chemical5=Very serious impact3=Likely (3) > 20% of the timeintolerable risk
11The amount of chlorine in the stores of the institution has run out and its import is prohibited due to the war and the siegeIS = Interruption in supply 3 = Serious impact3=Likely (3) > 20% of the timehigh risk
12The presence of only one collection tank with a volumetric capacity that is not commensurate with the amount of water received from the source, and therefore direct pumping is carried out to subscribers with a lower service levelIS ,P=Interruption in supply,Physical 3 = Serious impact3=Likely (3) > 20% of the timehigh risk
13Lack of periodic maintenance of the tank and cracks in the walls of the tank - the possibility of disabling the tank of storing waterM,P= Microbial ,Physical 3 = Serious impact2=Moderate (2) 1 – 20% of the timemedium risk
14Loss of water and the possibility of landslides as a result of the repeated flooding of the tank due to the failure of the alarming systemP = Physical 3 = Serious impact3=Likely (3) > 20% of the timehigh risk
15Water loss and stopping of water supply from subscribers due to leaks from some parts of the dilapidated network (galvanized iron pipes, especially buried ones) as a result of its long lifeIS ,P, M=Interruption in supply,Physical,Microbial5=Very serious impact3=Likely (3) > 20% of the timeintolerable risk
16The lack of adequate water access to subscribers, especially in high areas as a result of the random expansion of the network without any hydraulic design criteria, which makes subscribers rely on other sources to meet their needs such as (truck water- purchasing from the private sector.P = Physical5=Very serious impact3=Likely (3) > 20% of the timeintolerable risk
17The high percentage of water losses due to the breakdown of home meters and the aging of their lifespanM,P= Microbial ,Physical 3 = Serious impact3=Likely (3) > 20% of the timehigh risk
18The possibility of pollutants entering the tanks due to the lid was not tight well and retaining of contamination because it was not cleaned periodically and adequately M = Microbial5=Very serious impact3=Likely (3) > 20% of the timeintolerable risk
19Household tanks may be filled from other water sources such as truck water(water vender) and the private sector with water of poor quality M = Microbial5=Very serious impact3=Likely (3) > 20% of the timeintolerable risk
20Customers may have difficulties to complement water from the system with water from private sector due to high costIS = Interruption in supply5=Very serious impact3=Likely (3) > 20% of the timeintolerable risk

Overview of the water supply system

Figure 1. Overview of the water supply system

4 Waste water related problems

In this section the proposed actions to improve performance and enhance resilience are presented in some detail. The activities for each main risk are presented in a separate table (29 etc., ……)

Table 9. Basic information about the waste water system

This section provides an overview of the sewer system and waste water treatment plants, including some key characteristics (Table 9) and a map with the system components (Figure 2).


Name-
Average annual flow (m3/year)8,395,000 m3\ years
Type of waste water treatment (and age)Activated Sludge - Electromechanical 31 years
Annual average design flow (m3/year)m3\ years 1,800,000
Length of sewerage system (km) km 223.3
Design organic load (BOD)600mg\l
Actual inlet organic load (BOD)1881mg\l
Efficiency: outflow organic load (BOD)703mg\l
Age of distribution system (average and range)years 30
Number of service connections30,329
Number of sewer left stations2
Operating hours/day-
Main power sourceGenerators
Number of waste water overflow points149 / month
Specific damages caused by the war0

​Table 10. Summary of important hazards and risks related to waste water​

Table 10 presents the main hazardous events and risks that have been identified. These risks may relate to different types of events including blockage of sewers causing contamination of housing areas, deterioration of the infrastructure, pumping problems, interruption or malfunctioning of the treatment system generating odour problems or fly nuisance but also low connection ratio in areas where onsite systems are causing problems. If wastewater management and financing is separated from the management of the water supply system, than risks may also include financing and staff problems. The resulting hazards may include contamination of the service area and of downstream water sources which may contribute to the spread of disease including for example cholera. In case a considerable number of risks exist a good option to consider is to present a more detailed analysis in an annex and just summarise the situation in Table 10.

#Hazardous event (and how hazard may arise) HazardEffectFrequencyRisk levels (frequency x effect)
1Increasing the amount of sewage water entering the plant by 500% over the design capacityCS,GS,OP=Contamination service area,Groundwater contamination,Odour problems 5= very serious impact3=Likely (3) > 20% of the timeintolerable risk
2Electricity cuts and insufficient fuel to operate the treatment plantCS,GS,OP=Contamination service area,Groundwater contamination,Odour problems 5= very serious impact3=Likely (3) > 20% of the timeintolerable risk
3The components of the treatment plant units are worn out and the inability to rehabilitate them and perform periodic maintenanceCS,CD,RDW,GC=Contamination service area,Groundwater contamination,Risk of polluting drinking water 5= very serious impact3=Likely (3) > 20% of the timeintolerable risk
4Implementation of random sewage networks with poor specifications on the outskirts of the city by citizensCS, CD,RDW=Contamination service area, Contamination downstream,Risk of polluting drinking water5= very serious impact3=Likely (3) > 20% of the timeintolerable risk
5Quantities of maintenance materials for the sewage network and treatment plant run out from the institution's warehouses, which causes the periodic maintenance to stopCS,GS,OP=Contamination service area,Groundwater contamination,Odour problems 3 = Serious impact3=Likely (3) > 20% of the timehigh risk
6Frequent sewer blockagesCS,GS,OP=Contamination service area,Groundwater contamination,Odour problems 3 = Serious impact3=Likely (3) > 20% of the timehigh risk
7Some parts of the sewage network components (main and branch lines - manholes - manhole covers) are worn oCS, CD,RDW=Contamination service area, Contamination downstream,Risk of polluting drinking water5= very serious impact2=Moderate (2) 1 – 20% of the timehigh risk
8Farmers use sewage water before treating it to irrigate their farms, which causes the spread of diseases and pollutantsGS, PF, OP=Groundwater contamination، Proliferation of flies،Odour problems 5= very serious impact2=Moderate (2) 1 – 20% of the timehigh risk
9The high concentration of recycled sludge besides difficulty of deposing the sludge which make it accumulated inside treatment systemCS,GS,OP=Contamination service area,Groundwater contamination,Odour problems 5= very serious impact3=Likely (3) > 20% of the timeintolerable risk

The wastewater treatment system components

Figure 3: Picture of the basin area (watershed)

5 Overview of the main risks and possible control measures

Table 11. Effect of control measures on important risk

In this section the main risks that were identified in chapter 2, 3, and 4 are listed (Table 11). For some of these the utility may already have put already control measures or other interventions in place that may reduce the risk if effective or not. This needs to be taken into account in the final priority setting related to the different risks that were established in section 2, 3, and 4. To clarify this issue we can look at some examples. A possible hazardous event may be that a borehole gets contaminated because of inflow of water from the surface due to poor protection of the well head. Flooding may happen a few times a year (score 3 likely) and impact is serious (3) so risk is 9. The utility may have arranged for disinfecting wells after flooding, but this may not prevent water draining into the well when it rains. So the control measure does not seem effective. Hence despite the control measure the risk does remain 9. Another hazardous event may be experienced staff leaving the utility. A control measure that may have been put in place is to develop standard operating procedures so new staff knows what to do, but this may not be sufficient to overcome the lack of experience. So in that case the risk still may be high and this then requires a more in-depth analysis of the causes of experienced staff leaving

#ComponentPriority RiskExisting control measure (mitigation in place)TimeeffectRisk remaining taking with control measure
1F= FinancePower outages, high prices for fuel and oil derivatives, and an increase in operating expensesStores a quantity of fuel and to use it for a temporary period-Slight = Slight effect on risk>10 Very high risk
2F= FinanceShortage of UNICEF support to fund diesel provision, as well as possible discontinuation of subsidiesDialogue with the organization to increase support for diesel, but uncertainly to continue-No = No effect>10 Very high risk
3F= FinanceHigh rate of administrative lossLimited maintenance for worn out lines-Slight = Slight effect on risk>10 Very high risk
4ADM = Administration and customer relationsStaff performance has important limitations and staff motivation is limited because of payment problemsThere are no procedures to implement-No = No effect>10 Very high risk
5F= FinanceFinancial resources for rehabilitation and system expansion projects are not available due to the cessation of government support for the investment program projectsDonor request for support ,but it is limited-Slight = Slight effect on risk7 – 10 High risk
6F= FinanceLack of equipment, machinery and maintenance suppliesProvide a few supplies-Slight = Slight effect on risk>10 Very high risk
7F= FinanceThe government sector has stopped paying monthly consumption bills, which represent 15% of salesThere are no procedures to implement-No = No effect3 – 6 Medium risk
8SI = Source/IntakeUrban expansion within the water basin area, which caused a reduction in the feeding areas of the water basin, i.e. a decrease in the recharging rate of the aquifer.There are no procedures to implement-No = No effect>10 Very high risk
9SI = Source/IntakePollution of the aquifer water due to the discharge of sewage from areas )not connected by the sewage network( to the watershed area - basins (Maitm and Al-Sa'ool)There are no procedures to implement-No = No effect>10 Very high risk
10WC = Water CatchmentLow groundwater level (mostly due to agriculture)There are no procedures to implement-Good = Important effect on risk 3<Low risk
11SI = Source/IntakeThe problem of power supply in all wells, power outage from the public network - and high fuel prices and scarcityStoring fuel but not enough to solve the problem-Slight = Slight effect on risk>10 Very high risk
12SI = Source/IntakeContinuous failure of pumps and generators and their low efficiencyLimited maintenance for some pumps, but the problem still persists due to the continuous decrease in the groundwater level.-Slight = Slight effect on risk>10 Very high risk
13SI = Source/IntakeThe occurrence of 5 wells - (Al-Raee house - Basins - Al-Maqsarah - Al-Samad - Al-Aqaer) - on the course of the torrential rains without protection exposes them to frequent breakdowns and damage to their components and the stopping of water pumpingThere are no procedures to implement-No = No effect7 – 10 High risk
14TM = Transmission MainThe loss of water and the entry of pollutants as a result of the breaks in some pumping lines, whose paths pass in the course of the torrential 16rainsThere are no procedures to implement-No = No effect7 – 10 High risk
15SI = Source/IntakeHigh pressures and the possibility of water leak20age and loss, and the entry of pollutants21 into some pumping lines as a result of direct pumping into the networkThere are no procedures to implement-No = No effect7 – 10 High risk
16TR = TreatmentFrequent downtime and suspension of sterilization and chlorination units due to the lack of periodic maintenance and the unavailability of maintenance spare partsLimited maintenance, but the problem still persists-Slight = Slight effect on risk>10 Very high risk
17TR = TreatmentLow chlorination work due to the lack of qualified staff and the lack of tools and occupational safety procedures for workers in the chlorination units.There are no procedures to implement-No = No effect>10 Very high risk
18TR = TreatmentThe amount of chlorine in the stores of the institution has run out and its import is prohibited due to the war and the siegeThere are no procedures to implement-No = No effect7 – 10 High risk
19F= FinanceThe presence of only one collection tank with a volumetric capacity that is not commensurate with the amount of water received from the source, and therefore direct pumping is carried out to subscribers with a lower service levelConstruction of a new tank, but the implementation has not been completed-Slight = Slight effect on risk7 – 10 High risk
20F= FinanceLack of periodic maintenance of the tank and cracks in the walls of the tank - the possibility of disabling the tank of storing waterThere are no procedures to implement-No = No effect3 – 6 Medium risk
21F= FinanceLoss of water and the possibility of landslides as a result of the repeated flooding of the tank due to the failure of the alarming systemThere are no procedures to implement-No = No effect7 – 10 High risk
22DB = Distribution SystemWater loss and stopping of water supply from subscribers due to leaks from some parts of the dilapidated network (galvanized iron pipes, especially buried ones) as a result of its long lifeThere are no procedures to implement-No = No effect>10 Very high risk
23DB = Distribution SystemThe lack of adequate water access to subscribers, especially in high areas as a result of the random expansion of the network without any hydraulic design criteria, which makes subscribers rely on other sources to meet their needs such as (truck water- purchasing from the private sector)There are no procedures to implement-No = No effect>10 Very high risk
24DB = Distribution SystemThe high percentage of water losses due to the breakdown of home meters and the aging of their lifespanReplacing the faulty meters but did not solve the problem-Slight = Slight effect on risk7 – 10 High risk
25HS = Household Storage The possibility of pollutants entering the tanks due to the lid was not tight well and retaining of contamination because it was not cleaned periodically and adequatelyThere are no procedures to implement-No = No effect>10 Very high risk
26HS = Household Storage Household tanks may be filled from other water sources such as truck water(water vender) and the private sector with water of poor qualityThere are no procedures to implement-No = No effect>10 Very high risk
27SI = Source/IntakeCustomers may have difficulties to complement water from the system with water from private sector due to high costThere are no procedures to implement-No = No effect>10 Very high risk
28TM = Transmission MainIncreasing the amount of sewage water entering the plant by 500% over the design capacityThere are no procedures to implement-No = No effect>10 Very high risk
29TM = Transmission MainElectricity cuts and insufficient fuel to operate the treatment plantAddressing donors to continue providing support, but there is no definite agreement to continue providing support-Slight = Slight effect on risk>10 Very high risk
30TM = Transmission MainThe components of the treatment plant units are worn out and the inability to rehabilitate them and perform periodic maintenanceThere are no procedures to implement-No = No effect>10 Very high risk
31SI = Source/IntakeImplementation of random sewage networks with poor specifications on the outskirts of the city by citizensThere are no procedures to implement-No = No effect>10 Very high risk
32TM = Transmission MainQuantities of maintenance materials for the sewage network and treatment plant run out from the institution's warehouses, which causes the periodic maintenance to stopThere are no procedures to implement-No = No effect7 – 10 High risk
33TM = Transmission MainFrequent sewer blockages.Filter/comb out the lines, but the problem still persists-Slight = Slight effect on risk7 – 10 High risk
34SI = Source/IntakeSome parts of the sewage network components (main and branch lines - manholes - manhole covers) are worn out.Performing emergency maintenance-No = No effect7 – 10 High risk
35TM = Transmission MainFarmers use sewage water before treating it to irrigate their farms, which causes the spread of diseases and pollutantsThere are no procedures to implement-No = No effect7 – 10 High risk
36TM = Transmission MainThe high concentration of recycled sludge besides difficulty of deposing the sludge which make it accumulated inside treatment systemThere are no procedures to implement-No = No effect>10 Very high risk

6. Action plan for prioritised resilience risks

Table 12. Summary of action plan for prioritised risks related to the finance and administration

This section presents an action plan for the prioritised performance and resilience risks that relate to financing, organization, administration, and customer relations (Table 12). Some lower priority actions may also be included in the table if they are very easy to overcome at low or no cost. For the actions, it is essential to take a gender sensitive approach and take into account gender specific data.

#ComponentMain intervention(s)Responsible TimeCostHazardous event (and how the problem may affect service provision or the utility) Risk levels (frequency x effect)
1F=FinanceReducing unnecessary expenses, and the implementation of alternative, economical, and sustainable energy systems (solar - wind).Directors board +Donors8-12 months1800000Power outages, high prices for fuel and oil derivatives, and an increase in operating expenses> 10 Intolerable risk
2F=FinanceDialogue with the organization to increase support for dieselDirectors board + Donors12 months-Shortage of UNICEF support to fund diesel provision, as well as possible discontinuation of subsidies> 10 Intolerable risk
3F=FinanceDevelop an integrated and sustainable plan to reduce the non-revenue water (NRW); It should include: the NRW section and service cut section. During the distribution of water to the area; there will be following up the locations of the meters which were cut to detect thefts, checking the central meter and household meters, replacing damaged meters, illegal connections, and controlling leakageLoss Management + Subscriber Relationship Management6 months200000High rate of administrative loss> 10 Intolerable risk
4ADM = administration and customer relationsConducting courses within the institution by taking advantage of qualified cadres and dialogue with the supporting and donor agencies to support the institution’s employees in the field of training and rehabilitation because of its importance in performing business and accomplishing tasksEnterprise leadership8 months100000Low level of performance of employees due to the inability of the institution to implement training and rehabilitation programs(7 – 10) High risk
5F=FinanceDialogue with government agencies responsible for the investment program to restore support in the field of project implementation in order to maintain support and to reduce the financial problems and risks of the institution,Directors board + Institution’s leadership3 months30000The investment program that was provided by the Ministry of Finance to the Corporation to implement projects stopped - which led to a shortage in the Corporation's financial budget(7 – 10) High risk
6F=FinanceActivating the institution’s workshop to carry out maintenance work for equipment and dialogue with international organizations and donors to support the institution by providing equipment, tools, mechanisms and maintenance requirements and emphasizing the importance of that support in providing water and sanitation services to citizens ; the service institution’s activities are almost suspended due to the deterioration of all maintenance equipment, tools and suppliesInstitution’s leadership + donors3 months500000The inability of the institution to provide mechanisms, equipment, parts and maintenance supplies(7 – 10) High risk
7F=FinanceConducting a plan that includes the method of payment through instalments or discounts against local council fees and others, and dialogue with government agencies to pay off the debtDirectors board + Institution’s leadership2 months5000The government sector has stopped paying monthly consumption bills, which represent 15% of sales3 – 6 Medium risk

Table 13. Summary of action plan for prioritised water supply performance risks.

#ComponentIntervention(s)ResponsibleTimeCost ($)Priority Risk Risk levels (frequency x effect)
1SI = Source/Intake or boreholeImplementation of alternative energy sources such as solar energy and wind energy to operate some wells to reduce the use of fuel, as the study and designs were prepared by the corporation and only funding remained. The request of donors, organizations and others to finance the implementation of these projects, as well as the request of UNICEF to increase support for dieselDirectors board + Institution’s leadership8-12 months1800000The problem of power supply in all wells, power outage from the public network - and high fuel prices and scarcityintolerable risk
2DB = Distribution SystemActivate the activities of the water loss management and follow-up team and include this within the water loss reduction planLoss Management + Technical Management4-6 months100000Water loss and stopping of water supply from subscribers due to leaks from some parts of the dilapidated network (galvanized iron pipes, especially buried ones) as a result of its long lifeintolerable risk
3SI = Source/Intake or boreholeProviding and rehabilitating a technical cadre specialized in the installation and maintenance of submersible pumps, and conducting specialized technical training courses in that field.Institution’s leadership + Donors4-6 months40000Continuous failure of pumps and generators and their low efficiencyintolerable risk
4DB = Distribution Systemstudy of the scale of the problem; determining the number of subscribers who are actually purchasing from private water tankers ; and then analyze practical options for increasing the water supply, Preparing the studies and designs necessary to improve the network and dialogue with donors to finance the rehabilitation and improvement of the networkLeadership of the organization + Donors8-12 months250000The lack of adequate water access to subscribers, especially in high areas as a result of the random expansion of the network without any hydraulic design criteria, which makes subscribers rely on other sources to meet their needs such as (truck water- purchasing from the private sector.intolerable risk
5SI = Source/Intake or boreholeActivate the activities of the water loss management and follow-up team and include this within the reduction planLoss Management6 months80000The possibility of pollutants entering the tanks due to the lid was not tight well and retaining of contamination because it was not cleaned periodically and adequatelyintolerable risk
6HS = Household StorageExamine the extent of the problem with the subscribers and conduct water quality analyses for a selected group of subscribersLaboratory Management + Subscriber Relationship Management2 months30000Household tanks may be filled from other water sources such as truck water(water vender) and the private sector with water of poor qualityintolerable risk
7TR = Treatment,Request the support of donor organizations in rehabilitating sterilization and chlorination units and conducting periodic maintenance of treatment unitsInstitution’s leadership + Donors4 months120000Frequent downtime and suspension of sterilization and chlorination units due to the lack of periodic maintenance and the unavailability of maintenance spare partsintolerable risk
8SI = Source/Intake or boreholeAnalyse the problem in more detail and explore the available and possible options for the institution to undertake to provide water supplies to citizens, reduce water demand, and expand the water network to cover needy areasInstitution’s leadership + Donors6-10 months1000000Customers may have difficulties to complement water from the system with water from private sector due to high costintolerable risk
9TR = Treatment,Providing occupational safety tools, qualification and training for working technicians, and conducting training coursesInstitution’s leadership + Donors2-4 months20000/mo nthLow chlorination work due to the lack of qualified staff and the lack of tools and occupational safety procedures for workers in the chlorination unitsintolerable risk
10SI = Source/Intake or boreholeAddressing the Ministry of Water and Environment, the local councils and the competent urban planning authorities to impose legal measures in this regard to preserve the area of the water basin and the area of agricultural land that contributes to feeding the basin with the reservation in the protected agricultural areas on the outskirts of the city of Ibb as areas of a water basin that are preserved and the imposition of security precautions on a large scale In order to preserve the areas of the aquariumMinistry Leadership + NWRA +Local council6-8 months60000Urban expansion within the water basin area, which caused a reduction in the feeding areas of the water basin, i.e. a decrease in the recharging rate of the aquiferintolerable risk
11SI = Source/Intake or boreholeEncouraging the community to self-contribute to the implementation of projects, and organizing seminars and workshops to rationalize the community to know the risks arising from the discharge of sewage water into the water basin and the need to preserve it from pollution, and the use of draining to the septic pool, activating the water laws and legislation and implementing them on the ground regarding the protection of the water basin from pollution, and research For a financier to implement treatment plants and a sewage network to cover those areasDirectors board +Institution’s leadership +Donors12-30 months2000000Pollution of the aquifer water due to the discharge of sewage from areas )not connected by the sewage network( to the watershed area - basins (Maitm and Al-Sa'ool)intolerable risk
12WC = Water CatchmentAddressing the Ministry of Water and Environment and local councils to organize the construction of wells and reduce extraction for agricultureDirectors board + Institution’s leadership4-6 months70000Low groundwater level (mostly due to agriculture)intolerable risk
13TM = Transmission Main,Activate the activities of the management and follow-up by the team of loss to assess the level of loss and leakage and to examine whether solutions can be made to protect the lines and to divert their paths outside the areas of the torrential flowLoss Management + Technical Management8 months1500000The loss of water and the entry of pollutants as a result of the breaks in some pumping lines, whose paths pass in the course of the torrential rainshigh risk
14WS = Water StorageActivate the activities of the water loss management and follow-up team and include this within the plan to reduce the water loss, rehabilitate and maintain the alarm systemLoss Management + Technical Management4-6 months15000Loss of water and the possibility of landslides as a result of the repeated flooding of the tank due to the failure of the alarming systemhigh risk
15SI = Source/Intake or boreholePreparing studies, designs and dialogue with donors to finance projects for implementing protection walls for wellsInstitution’s leadership + Donors-6 months250000The occurrence of 5 wells - (Al-Raee house - Basins - Al-Maqsarah - Al-Samad - Al-Aqaer) - on the course of the torrential rains without protection exposes them to frequent breakdowns and damage to their components and the stopping of water pumpinghigh risk
16DB = Distribution SystemReplacing and maintaining home metersLeadership of the organization + Donors3-6 months70000The high percentage of water losses due to the breakdown of home meters and the aging of their lifespanhigh risk
17HS = Household StorageAnalyze the problem and perform maintenance for a group of tanks in conjunction with testing the quality of the water provided by the institutionLaboratory Management4-6 months35000High pressures and the possibility of water leakage and loss, and the entry of pollutants into some pumping lines as a result of direct pumping into the networkhigh risk
18TR = Treatment,Analysing the resulting problems in more detail and conducting temporary treatments (sterilizing the subscribers’ tanks while pumping water), coordinating with international donor organizations to facilitate the import of the necessary chemicals on timeDonorsWhenever possible150000The amount of chlorine in the stores of the institution has run out and its import is prohibited due to the war and the siegehigh risk
19WS = Water StorageAn analysis of the possible effects and changes in service provision to subscribers (pressure, water volume, quality) and exploration of solutions and dialogue with donors to finance projects for implementing storage tanks with sufficient capacity commensurate with the amount of water received from the sourceInstitution’s leadership + DonorsTwo years2000000The presence of only one collection tank with a volumetric capacity that is not commensurate with the amount of water received from the source, and therefore direct pumping is carried out to subscribers with a lower service levelhigh risk
20WS = Water StorageDialogue with organizations to obtain support to rehabilitate the tank and activate periodic maintenance activitiesInstitution’s leadership + Donors3 months25000Lack of periodic maintenance of the tank and cracks in the walls of the tank - the possibility of disabling the tank of storing watermedium risk

Table 14. Summary of action plan for prioritised wastewater performance risks

#ComponentMain intervention(s)ResponsibleTimeCost ($)Hazardous event (and how hazard may arise) Risk levels (frequency x effect)
1SS = Sewer SystemRehabilitation of sewage networks, switching transmission lines in proportion to the flow, and activating binding and deterrent laws for those who tamper with the network.Directors board+ local authority6-12 months2900000Implementation of random sewage networks with poor specifications on the outskirts of the city by citizensintolerable risk
2SS = Sewer SystemDialogue with international organizations and donors to provide these components to the sewage system to ensure continued treatmentDirectors board + Donors6-12 months50000The high concentration of recycled sludge besides difficulty of deposing the sludge which make it accumulated inside treatment systemintolerable risk
3TM=Transmission MainIncreasing the capacity of the treatment plant, expanding it, improving the treatment plant, and adding appropriate treatment units to improve efficiencyDirectors board + Donors12-24 months3000000Increasing the amount of sewage water entering the plant by 500% over the design capacityintolerable risk
4TM=Transmission MainContinuous dialogue with donor organizations to obtain long-term support to provide fuel for generators to operate the treatment plant on an ongoing basis and to provide a reserve stock for emergency cases, and to finance the project to operate the plant with solar energy, request the government support for fuel pricesDirectors board + Donors6-10 months1900000Electricity cuts and insufficient fuel to operate the treatment plantintolerable risk
5TM=Transmission MainRehabilitation of equipment and components of treatment plant units, replacement of worn out components, provision of emergency maintenance and safety and security requirements, activation of the preventive maintenance program, and provision of a specialized technical staff to operate the plantCorporation Board and Management + Donors3-6 months1000000The components of the treatment plant units are worn out and the inability to rehabilitate them and perform periodic maintenanceintolerable risk
6TM=Transmission MainAnalyzing the problem in more detail and examining the extent of the user's participation in solving the problem and activating binding and deterrent laws for those who tamper with the network. In addition, commitment to the regular filtration and maintenance activities of the main sewage lines,Directors board + Local Council6-14 months300000Some parts of the sewage network components (main and branch lines - manholes - manhole covers) are worn ohigh risk
7SS = Sewer SystemRehabilitation of degraded main and branch lines and replacement of damaged linesDirectors board + Donors8-18 months2000000Farmers use sewage water before treating it to irrigate their farms, which causes the spread of diseases and pollutantshigh risk
8TM=Transmission MainCoordination with local councils and security authorities to prevent farmers from suctioning untreated sewage from manholes to irrigate farms which cause contamination risks for planting and groundwater, with indicative awareness of the dangers of using sewage water to irrigate cropsMedia + local councils + civil society3-6 months30000Quantities of maintenance materials for the sewage network and treatment plant run out from the institution's warehouses, which causes the periodic maintenance to stophigh risk
9TM=Transmission MainAddition of sludge concentration tanks/basins associated of with sludge recycling pumps besides using suitable mechanical dry system for sludgeDirectors board + Donors5-12 months1500000Frequent sewer blockageshigh risk

7. Proposed monitoring system

The proposed monitoring comprises two main issues: overall monitoring of the monthly performance of the water supply and waste water system and progress with the implementation of the RSIP.

In this section it is also important to indicate when the RSIP will be reviewed and revised as needed (possibly on an annual basis).

Annex 1 RSIP Team and list of advisors that where consulted

The proposed monitoring system needs to cover system performance, effectivity op control measures, and implementation of the RSIP.

In this section it is also important to indicate when the RSIP will be reviewed and revised as needed (possibly on an annual basis).

#NameOrganizationRole in teamContact NumberEmail
1Eng. Yazid A.AlderwishIbb CorporationTeam Leader (Trainee)777397678yazidaldarwish@gmail.com
2Eng. Al-Abbas M .AlbahemIbb CorporationTeam member (Trainee)773227804Albahemabbas2019@gmail.com
3Eng. BilalIbb CorporationTeam member (Trainee)771755667-
4Eng. Bilal SheikhIbb CorporationTeam member (Trainee)772292760-
5Dr. Zamzam A.Y.Mubarak-Coach774229900Zamzam_mubarak@yahoo.com
6Eng. Fares HubaishSana’a CorporationCoach771810333fareshubaish1f@gmail.com

Overview of the boreholes used for the water supply

Overview of the boreholes used for the water supply

Table 15. Important risks in the water catchment area

Provide a brief description of the catchment area (Figure 3) (in case of a groundwater scheme of the aquifer and its main recharge area) and an indication of the main hazardous events in the water catchment area (water quality, water availability, landslides, catchment deterioration, expansion of agricultural border) that may affect system performance, the hazards involved, the possible effect, the frequency and the resulting risk (Table 14). It is important to indicate whether the water utility by itself can do something in the water catchment or that it depends on other actors. This may include for example climate change related problems or over pumping by other actors.

#Hazardous event (and how hazard may enter/ affect system) Hazard typeEffectFrequencyRisk levels (frequency x effect)
1Urban expansion within the water basin area, which caused a reduction in the feeding areas of the water basin, i.e. a decrease in the recharging rate of the aquifer.P = physical5 = very serious impact3=Likely (3) > 20% of the time> 10 Intolerable risk
2Pollution of the aquifer water due to the discharge of sewage from areas )not connected by the sewage network( to the watershed area - basins (Maitm and Al-Sa'ool)M = Microbial5 = very serious impact3=Likely (3) > 20% of the time> 10 Intolerable risk
3Low groundwater level (mostly due to agriculture)P = physical5 = very serious impact3=Likely (3) > 20% of the time> 10 Intolerable risk

Table 16. Important risks in the water source and water intake

Provide a brief description of the water source(s) and water intake(s) (Figure 4) and an indication of the main hazardous events that may affect the system performance, the hazards involved, the possible effect, the frequency and the resulting risk (Table 15). This may include contamination of the source, deteriorating water quality in the source, lack of power sources, falling water table, damages of the intake due to war, flooding or other causes. If several boreholes exist, it may be an option to combine the description of the boreholes that tap the same aquifer, to minimize the length of the report. Yet it is essential that specific risks and hazardous events that are related to specific boreholes, such as high sensitivity to war damages, conflict points, or technical cracks in cover or casing that affect water quality of the borehole. Also provide a brief description of possible water loss that may take place in the water intake or transmission lines (Table 16). Whereas this is not included in the definition of non-revenue water it is important to understand the situation and explore whether this water loss can be prevented as it may make more water available for the water system or for other users. Water losses due to illegal use from the wells field or in the transmission lines for irrigation purposes consumes massive amount of water compared to domestic illegal uses.

#Hazardous event (and how hazard may enter/ affect system) Hazard typeEffectFrequencyRisk levels (frequency x effect)
1The problem of power supply in all wells, power outage from the public network - and high fuel prices and scarcityP,IS= physical,Interruption in supply5=very serious impact3=Likely (3) > 20% of the time> 10 Intolerable risk
2Continuous failure of pumps and generators and their low efficiencyP,IS= physical,Interruption in supply5=very serious impact3=Likely (3) > 20% of the time> 10 Intolerable risk
3The occurrence of 5 wells - (Al-Raee house - Basins - Al-Maqsarah - Al-Samad - Al-Aqaer) - on the course of the torrential rains without protection exposes them to frequent breakdowns and damage to their components and the stopping of water pumpingP,M,IS=physical,microbial, Interruption in supply 3 = serious impact3=Likely (3) > 20% of the time7 – 10 High risk

Overview of the Technical Design of Lc Boreholes

Figure 4. Overview of the Technical Design of Lc Boreholes

Table 17. Water loss in the water intake

Provide a brief description of the transmission main (length, diameter, type of material, age, condition, water meter(s) and valves) (Figure 4) and an indication of the main hazardous events that may affect the system performance, the hazards involved, the possible effect, the frequency and the resulting risk (Table 17). This may include: leaking pipes, old pipes, landslides, poor reparations, illegal connections, etc. In case of pumping issues may be lack of fuel, poor electricity supply, inadequate maintenance etc. Also give an indication of the water loss that may take place (Table 18).

#Description of water loss Magnitude* l/s and %
1The occurrence of water losses in the wells water intakes in an explosion event or defect in the components of the intakes, which are very rare cases(m3/year (0.005% 300
2The occurrence of losses as a result of connections at the well head to the homes of the wells guards(m3/year (0.017% 1000

Picture of a diagram of the transmission lines

Overview of the Technical Design of Sana’a Lc Boreholes

Table 18 Important risks in the transmission main

Provide a brief description of the transmission main (length, diameter, type of material, age, condition, water meter(s) and valves) (Figure 4) and an indication of the main hazardous events that may affect the system performance, the hazards involved, the possible effect, the frequency and the resulting risk (Table 17). This may include: leaking pipes, old pipes, landslides, poor reparations, illegal connections, etc. In case of pumping issues may be lack of fuel, poor electricity supply, inadequate maintenance etc. Also give an indication of the water loss that may take place (Table 18).

#Hazardous event (and how hazard may enter/ affect system) Hazard typeEffectFrequencyRisk levels (frequency x effect)
1The loss of water and the entry of pollutants as a result of the breaks in some pumping lines, whose paths pass in the course of the torrential rainsM = microbial5=very serious impact2=Moderate (2) 1 – 20% of the time7 – 10 high risk
2High pressures and the possibility of water leakage and loss, and the entry of pollutants into some pumping lines as a result of direct pumping into the networkP = Physical 3 = serious impact3=Likely (3) > 20% of the time7 – 10 high risk

Table 19. Water loss in the transmission main

Table 19. Water loss in the transmission main

#Description of water loss Magnitude* l/s and %
1--

A picture or diagram of the treatment system and chlorination plants

Figure 6. A picture or diagram of the treatment system and chlorination plants

Table 20. Important risks related to the water treatment system​​

Hazard type: M = microbial, C = chemical, P = physical, IS = interruption in supply

Effect: 1 = minimal effect; 3 = serious impact, 5 = very serious impact

Frequency: Rare (1) < 1% of the time, cases, connections; Moderate (2) 1 – 20% of the time, cases, connections; Likely (3) > 20% of the time, cases, connections

#Hazardous event (and how hazard may enter/ affect system) Hazard typeEffectFrequencyRisk levels (frequency x effect)
1Frequent downtime and suspension of sterilization and chlorination units due to the lack of periodic maintenance and the unavailability of maintenance spare partsIS = interruption in supply5=Very serious impact3= Likely (3) > 20% of the time, cases> 10 Intolerable risk
2Low chlorination work due to the lack of qualified staff and the lack of tools and occupational safety procedures for workers in the chlorination units.C = Chemical5=Very serious impact3= Likely (3) > 20% of the time, cases> 10 Intolerable risk
3The amount of chlorine in the stores of the institution has run out and its import is prohibited due to the war and the siegeIS = interruption in supply 3 = Serious impact3= Likely (3) > 20% of the time, cases7 – 10 High risk

Table 21. Water loss in the treatment system

Table 21. Water loss in the treatment system

#Description of water loss Magnitude* l/s and %
1--

Pictures of typical meter situation and storage tanks

Figure 7: Pictures of typical meter situation and storage tanks

Table 22. Important risks in the storage reservoir(s)

Provide a brief description of the storage reservoir(s) (Figure 7) and an indication of the main hazardous events that may affect the system performance, the hazards involved, the possible effect, the frequency and the resulting risk (Table 21). This may include: leakages, damage because of the war, contamination, lack of maintenance. In case water chlorination is included in the storage reservoir than this also needs to be described (and this may entail problems with the supply of chlorine. Also give an indication of the water loss that may take place including water that may be lost through the overflow or water used for cleaning (Table 22).

#Hazardous event (and how hazard may enter/ affect system) Hazard typeEffectFrequencyRisk levels (frequency x effect)
1The presence of only one collection tank with a volumetric capacity that is not commensurate with the amount of water received from the source, and therefore direct pumping is carried out to subscribers with a lower service levelP,IS=physical, Interruption in supply3 = Serious impact3=Likely (3) > 20% of the time(7 – 10) High risk
2 Lack of periodic maintenance of the tank and cracks in the walls of the tank - the possibility of losing its ability to collection and storageP,M=Physical, Microbial3 = Serious impact2=Moderate (2) 1 – 20% of the time3 – 6 Medium risk
3Water loss and the possibility of landslides as a result of repeated flooding of the reservoir due to the failure of the alarming systemP = physical3 = Serious impact3=Likely (3) > 20% of the time(7 – 10) High risk

Table 23. Water loss in water storage reservoir

Table 23. Water loss in water storage reservoir

#Description of water loss Magnitude* l/s and %
1--

Water Distribution Network Diagram

Figure 8: Diagram of water distribution networks

Table 24. Important risks in the distribution system(s

Provide a brief description of the distribution system(s) (length, diameter, type of material, age, condition, overflow, water meter(s) and valves) and a schematic drawing of the system (Figure 8). Indicate the main hazardous events that may affect the system performance, the hazards involved, the possible effect, the frequency and the resulting risk (Table 23). This may include: intermittent water supply (rationing), high leakage, illegal connections, inadequate repairs, damage due to the war. Also give an indication of the water loss that may take place and the water pressure distribution (Table 24).

#Hazardous event (how hazard may enter/ affect system) Hazard typeEffectFrequencyRisk levels (frequency x effect)
1Water loss and stopping of water supply from subscribers due to leaks from some parts of the dilapidated network (galvanized iron pipes, especially buried ones) as a result of its long lifeM,P,IS=microbial,physical, interruption in supply5=Very serious impact3=Likely (3) > 20% of the time> 10 Intolerable risk
2The lack of adequate water access to subscribers, especially in high areas as a result of the random expansion of the network without any hydraulic design criteria, which makes subscribers rely on other sources to meet their needs such as (truck water- purchasing from the private sector)P = physical5=Very serious impact3=Likely (3) > 20% of the time> 10 Intolerable risk

Table 25. Water loss in water distribution system

#Description of water loss Magnitude* l/s and %
1--

A picture of the condition of the meter and the household tank

Figure 9: Picture of the case of the meter and the household tank

Table 26. Important risks in Household water storage

Provide a brief description of household water situation (type of water meter, household water storage (size, type of material) (Figure 9) and an indication of the main hazardous events that may affect the system performance, the hazards involved, the possible effect, the frequency and the resulting risk (Table 25). Explore whether risks are gender specific. Give an indication of the water loss that may take place (flowing toilets, plumbing problems, leaking taps, including water that may be lost through the overflow of storage tanks (Table 26).

#Hazardous event (and how hazard may enter/ affect system) Hazard typeEffectFrequencyRisk levels (frequency x effect):
1The high percentage of water losses due to the breakdown of home meters and the aging of their lifespanM,P=Microbial,physical 3 = Serious impact3=Likely (3) > 20% of the time(7 – 10) High risk
2The possibility of pollutants entering tanks when water leaks , and remain because tanks are not cleaned periodically and adequatelyM = Microbial5=Very serious impact3=Likely (3) > 20% of the time> 10 Intolerable risk
3Household tanks may be filled from other water sources such as truck water(water vender) and the private sector with water of poor qualityM = Microbial5=Very serious impact3=Likely (3) > 20% of the time> 10 Intolerable risk

Table 27. Water loss at household level

#Description of water loss Magnitude* l/s and %
1--

Pictures of alternative water sources

Figure 10: Pictures of alternative water sources

Table 28. Important risks in alternative water systems

Provide a brief description of alternative water systems (Figure 10), the level of use by consumers and an indication of the main hazardous events that may affect these systems, the hazards involved, the possible effect, the frequency and the resulting risk (Table 27). This may include for example local water distribution points that provide water to the community which they receive from tankers (paid by humanitarian organizations), local wells and rainwater systems. In the Yemeni context alternative water sources may be an important source for drinking water and may for example entail a risk of spreading cholera, but also may affect water sales of the utility, affecting its financial sustainability and resilience.

#Hazardous event (how hazard may enter/ affect system) Hazard typeEffectFrequencyRisk levels (frequency x effect)
1Customers may have difficulties to complement water from the system with water from private sector due to high costP = physical5=Very serious impact3=Likely (3) > 20% of the time> 10 Intolerable risk

Table 29. Less important risks that were identified

Table 29: Less important risks that were identified

#Hazardous event (how hazard may enter/ affect system) Hazard typeEffectFrequencyRisk levels (frequency x effect)
1Tank lacks maintenance and maybe leakingP,M=physical,microbial 3 = Serious impact2=Moderate (2) 1 – 20% of the time3 – 6 Medium risk

Table 30. Intervention to reduce risk of water tariff not covering cost

Intervention to reduce risk of water tariff not covering cost

#Problem descriptionCompletionCost ($)Proposed solutionMain activities
1High and further increasing fuel price makes operating expenses grow8-12 months18000001- Rationalizing unnecessary expenses. 2- Improving operating efficiency by improving energy efficiency, reducing fuel consumption, and installing solar energy systems. a. The first phase of implementing solar energy systems for 16 wells, funded by UNICEF, has begun, studies and procedures are being completed to announce the tender + implementation of solar energy systems for 7 wells funded by UNOPS1. Find financing 2. Dialogue with international donor organizations and the supporting government agencies to support the Foundation with fuel. 3. Dialogue with international organizations to finance the implementation of alternative solar energy projects to reduce the use of fuel. 4. Providing and installing solar powered pumps.

Table 31. Intervention to Very high NRW (technical and financial losses)

Intervention to Very high NRW (technical and financial losses)

#Problem descriptionCompletionCost ($)Proposed solutionMain activities
1------

Table 32. Intervention to reduce risk of high fuel prices and frequent fuel crises (Fuel Instability)

Intervention to reduce risk of high fuel prices and frequent fuel crises (Fuel Instability)

#Problem descriptionCompletionCost ($)Proposed solutionMain activities
1-----

table 33.Intervention to reduce risk of households water storage tanks

In this section, the proposed actions to improve the system and enhance its resilience are presented in some detail. In this version of the report the activities related to only one of the main risks are presented in table (A2.10.1); in the final version also the other priority actions will be included.

#Problem descriptionCompletionCost ($)Proposed solutionMain activities
1Pollution of the aquifer water due to the discharge of sewage from areas not served by the sewage network to the watershed area12-30 months1800000$Implementing the sewage network to cover those areas and activating water laws and legislation and implementing them on the ground regarding the protection of the water basin from pollution and urban expansion1- 1- Expansion of sewage networks to raise all wastewater from valleys within the water basin. 2- 2- Activating and implementing water laws and legislation on the reality of how to deal with water resources, which represent a water source for all, and preserving the water basin from pollution and urban expansion. 3- 3- Take the necessary measures to prevent pollution of the water basin resulting from oils, sanitary waste and construction waste. 4- 4- Providing effective protection for specific sites as water basins from pollution and urban expansion in them. 5- 5- Activating the process of water awareness through all media (audio, printAL and visual) aimed at the need to protect water resources from pollution

table 34: Intervention to reduce risk of sewers blockage

In this section, the proposed actions to improve the system and enhance its resilience are presented in some detail. In this version of the report the activities related to only one of the main risks are presented in table (34); in the final version also the other priority actions will be included.

#Problem descriptionCompletionCost ($)Proposed solutionMain activities
1The increase in the amount of sewage flowing to the treatment plant due to the population increase and displacement following the armed conflict in the neighbouring cities to the city of Ibb, which led to a low level of efficiency of the performance of the sewage treatment plant due to its limited design capacity and limited maintenance procedures since its establishment and the failure to implement the expansion of the plant, which causes serious environmental disaster impact on the environment and on the humans to leave the water without treatment12-24 months3000000Execution of the expansion of the treatment plant to accommodate the amount of sewage flowing into the plant1-Preparing the technical and environmental studies and designs 2- Dialogue with international donor organizations and government agencies to finance the project to implement the expansion of the treatment plant. 3- Executing the expansion